Privacy Policy
At Kiaos Jewelry, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you visit or make a purchase from our website, www.kiaosjewelry.com.
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PERSONAL INFORMATION WE COLLECT
When you visit our website, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and cookies. We also gather details about the web pages you view, the referring websites or search terms, and your interactions with our site. This information, referred to as "Device Information," helps us understand how our website is accessed and used.
To process your orders, we collect specific information from you, including your name, billing address, shipping address, payment details, email address, and phone number. This information, known as "Order Information," enables us to fulfill your orders, communicate with you, and provide you with relevant updates and offers.
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HOW WE USE YOUR PERSONAL INFORMATION
We utilize the Order Information to process and fulfill your orders, including handling payment transactions, arranging shipping, and sending invoices or order confirmations. Additionally, we may use this information to communicate with you, screen orders for potential risks or fraud, and provide you with personalized information or advertising about our products and services based on your preferences.
The Device Information we collect helps us identify and mitigate potential risks and fraud. It also enables us to improve and optimize our website, gather analytics on customer behavior and interactions, and assess the effectiveness of our marketing campaigns.
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SHARING YOUR PERSONAL INFORMATION
To enhance our services, we may share your Personal Information with trusted third parties who assist us in using this information as described above. For example, we work with Shopify to power our online store and utilize Google Analytics to understand how visitors navigate our site. You can review the privacy policies of these providers on their respective websites. We may also share your information to comply with applicable laws and regulations or to respond to legal requests for information.
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BEHAVIORAL ADVERTISING
We may use your Personal Information to deliver targeted advertisements or marketing communications that we believe may interest you. If you prefer not to receive such targeted advertising, you can opt-out through the links provided by the respective service providers or by visiting the Digital Advertising Alliance's opt-out portal.
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DATA RETENTION
We retain your Order Information for our records unless you request its deletion. By doing so, we can better serve you with future inquiries or assist with any concerns you may have.
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YOUR RIGHTS
If you are a European resident, you have the right to access, correct, or delete any personal information we hold about you. If you wish to exercise these rights or have any privacy-related questions, please contact us using the details provided below.
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CHANGES TO THE PRIVACY POLICY
We may update our privacy policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. The most recent update to this policy was made in May 2023.
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CONTACT US
If you have any inquiries, concerns, or complaints regarding our privacy practices, please reach out to us via email at support@kiaosjewelry.com
Thank you for trusting Kiaos Jewelry with your personal information. We are committed to maintaining the privacy and security of your data.
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